Our client located in Coon Rapids, MN is now hiring multiple Collections Agents. Schedules can vary: primary hours on 1st shift; must be open to 2 evenings each week; Fridays off or half day; and one Saturday per month. Mid skilled level agents earn on average, $12.00-$18.00 hourly.
· Place outbound calls for defaulted accounts
· Negotiate debt recovery, setting up payment schedules
· Document account activity
· Answer questions and provide customer service support
- High School Diploma/GED.
- Solid/stable customer service background, including telephone skills
- Excellent verbal and listening skills
- Familiarity with a PC and typing of 30+ wpm
- Decision making abilities
- Ability to work in a fast-paced environment
- Ability to negotiate and influence debtor decisions
- Strong interpersonal skills-ability to work within the framework of a team
- Must complete pre-employment drug and background screening
Positions offer paid training, guaranteed salary + commission, monthly incentive contests, flexible schedule options a comprehensive benefits program including paid vacation and sick time, and much more!
Top Talent Solutions offers immediate placements for temporary, temp-to-hire and direct hire positions in all industries – from light industrial to administrative, and everything in between. But, we go a step further to offer you the personal touch that’s missing from so many other employment firms. Locally owned and operated, with multiple locations throughout Minneapolis and St. Paul, Top Talent Solutions works with nearly 1000 of the top companies in the region – from small businesses to national corporations. Our vast network allows us to build the strategic partnerships that, ultimately, you will benefit from.
Top Talent Solutions is an Equal Opportunity and Drug Free Employer.